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Frequently Asked Questions

Business Analysts  
arrow bullet What is a Business Analyst?
Do I receive a certificate after completing a course?
If I purchase individual courses, can I purchase an upgrade to the BSAC program?
How long is my Web-Based Training (WBT) registration valid?
Can I become Certified?
Where do I start now that I have enrolled in the course series?
  Can I go through the course as many times as I want before taking the test?
  If I fail can I redo the course and test again?
  arrow Are you an International Institute of Business Analysis (IIBA) Endorsed Education Provider (EEP)?
  Does the BSAC Program count towards IIBA Professional Development Units (PDU's)?
  Other than the cost of the BSAC program, or the individual course(s), are there any additional fees?
  Your website indicates that "The Registrar will validate the application". What is entailed in the validation process?
  Does the BSAC program apply to both U.S. and non-U.S. residents?
  What other Methods (Industry Best Practices) have you incorporated/referenced into the BSAC program?
  What is InQuestra's affiliation with IEEE?
  arrow How many IEEE CEUs do I earn when I complete the BSAC program?
  How does the BSAC program align with the IIBA Body of Knowledge?
  arrow As an IIBA member, do I receive a discount on the Business Systems Analysis Certificate (BSAC) program?
  arrow As an IEEE member, do I receive a discount on the Business Systems Analysis Certificate (BSAC) program?
  arrow As a Requirements Networking Group (RQNG) Member, do I receive a discount on the Business Systems Analysis Certificate (BSAC) program?
     
Project Managers
Are you a Project Management Institute (PMI) Registered Education Provider (R.E.P.)?
Is this an Industry recognized certificate?
How do I obtain my PMI PDU claim form?
Are the PMI PDU's valid for both U.S. and non-U.S. residents?
If I am unable to complete the entire BSAC program can I still receive PMI PDU credits for the course(s) I've completed?
arrow How many PMI PDUs do I earn when I complete the BSAC program?
arrow In addition to PDUs what other benefits are there to the Project Manager?
Corporate Trainers  
Can a company purchase a license to host the course curriculum on their own intranet?
Are there volume discounts?
What kind of reports are available for Administrator review?
Is there any Corporate 'branding' allowed (e.g. Corporate Logo)?
If we buy a Corporate license, do we need to host the courses on our own servers/intra-net or do you provide hosting services?
arrow Are you a member of ASTD/CSTD?
General  
How do I register for a Course?
How do I know your site is secure?
What are the costs associated with the Computer-Based Training (CBT) version?
Is this Certificate recognized nationally/internationally?
What is your return/refund policy?
Is there any assistance provided for your courses?
Does this certificate program conform to Industry Standards (e.g. IEEE, CMM/I)?
What makes InQuestra's Business Analyst Certificate different?
What models and techniques are covered?
Do You Have a DUNS Number?
Do You Have a CAGE/NCAGE Code?
What is the minimum technical platform for WBT?
What is the minimum technical platform for CBT?
If I purchase the BSAC program (Web-Based or CDROM), can more than one person participate?
What are the accepted Methods of Payment?
Is this eLearning SCORM compliant?
Is there a student discount for eLearning?
Are there any prerequisites to take any of the eLearning courses/BSAC program?
Will I receive any written materials for the eLearning classes?
Will I be given a test at the end of each eLearning course to measure my level of competency?
Can anyone take the Business Systems Analysis Certificate program?
Is the BSAC program eligible for College credits (e.g. CEU's)?
Why choose InQuestra?
What Makes Us Different?
Does the Business Systems Analysis Certificate (BSAC) program run on the MAC platform?
What is so Special about InQuestra Courses?

Business Analysts

Do I receive a certificate after completing a course?

Yes. Multiple quizzes and tests are built-in to each course. Upon successful completion, based on grade-point-average, a certificate will be produced. This certificate can then be proudly displayed and/or sent to your manager/training department for inclusion in your personnel file.

If I purchase individual courses, can I purchase an upgrade to the BSAC program?

Absolutely, you can upgrade in kind (CBT purchases with CBT version of the BSAC; WBT purchases correspond to the WBT version of the BSAC). Here's how it works, simply select/enroll in the medium you currently have purchased (either the CBT or WBT version) and enter your payment information through the secure payment page. Your credit card will be charged the full cost of the BSAC program, however, we will issue a credit to your card equivalent to the number of individual courses you've purchased up to a limit of three courses. For example, let's say you've purchased two individual WBT courses (at $59.99 US per course) and now want to upgrade to the full series. You would enroll and select the BSAC program course listed and pay the amount, through secure payment of ($299 US). Once your credit card payment has been approved you can start any of the courses in the series and in any order you prefer. At the same time, our Accounts Receivable department will be notified of your purchase through an automated facility. We will then confirm your two previous purchases totaling $119.98 and immediately credit your credit card this amount.

How long is my Web-Based Training (WBT) registration valid?

Courses are valid for 2 years of unlimited use with optional time extensions.

Can I become Certified?

Yes. The Business Systems Analyst Certificate program is geared towards the serious Business Analyst and organizations that desire and require a recognized professional designation in the area of Business Analysis. The series of courses compiled in this program are specifically designed to complement and test your current knowledge and business analysis competencies.

The program consists of eight courses:
· Fundamentals of Requirements Elicitation 
· Determining a Project’s Objectives 
· Defining a Project’s Scope
· Describing Business Processes
· Determining Information Requirements
· Describing Functional Business Requirements
· Documenting Requirements Meetings
· Eliciting Data Warehouse Requirements *

At the end of each course the candidate is required to pass that course’s specific exam. Seven of the eight courses must be successfully completed to be considered for graduation. The optional* course is “Eliciting Data Warehouse Requirements” since not all environments include an On-Line Analytical Processing (OLAP) component.

Once the candidate successfully completes the program requirements (where an individual course certificate is generated), submission of those ‘proofs of completion’ must then be sent to the Registrar at: http://www.inquestra.com/service.htm. The Registrar will validate the application and, if approved, an official “Business Systems Analyst Certificate” returned to the graduate, along with the corresponding IIBA claim form for 21 hours of education and a PMI claim form for 16 PDUs and an IEEE claim for 8 CEUs. The graduate has then earned the right to affix the BSAC initials to business cards, resumes and other documentation where applicable.

Where do I start now that I have enrolled in the course series?

While the course title and number suggests a certain sequence (recommended for new students), you can take the courses in any order you please—even repeat topic areas as you desire. Simply select a topic and you’re on your way. Throughout the course there are aids to guide you through each section. For example, an ‘Ask the Expert’ feature provides you with more detailed information if you desire. A glossary of terms assists you with definitions and usage context that works similar to ‘context sensitive help’. If you are taking this course to augment your skills, or re-taking topics of special interests, you can revisit subject areas at any time.

Can I go through the course as many times as I want before taking the test?

Yes. In fact, you can go through the course as often as you'd like even after successfully completing the tests. The only restriction is that you cannot re-take the tests (e.g. in order to obtain a higher score).

If I fail can I redo the course and test again?

Yes. The courseware allows you take the tests as often as you need until you pass that particular test. After that, the tests cannot be re-taken (see previous question and answer).

Are you an International Institute of Business Analysis (IIBA) Endorsed Education Provider (EEP)?

Yes. We are certified to the latest Business Analysis Body of Knowledge (BABOK) version 1.6.

Does the BSAC Program count towards IIBA Professional Development Units (PDU's)?

Yes. The BSAC program is completely consistent and in alignment with the IIBA BABOK (Business Analyst Body of Knowledge). Refer to FAQ "How does the BSAC program align with the IIBA Body of Knowledge? You will receive an IIBA claim form for 21-hours of education once you successfully complete the Business Systems Analysis Certificate (BSAC) program.

Other than the cost of the BSAC program, or the individual course(s), are there any additional fees?

No. There are no additional fees for things, such as, tests, certificate production/distribution, reference material, etc.

Your website indicates that "The Registrar will validate the application". What is entailed in the validation process?

Validation entails the person who registered for the BSAC program is the actual person to whom the certificate is issued (once all the requisite documentation has been submitted and reviewed by the Registrar). There are no additional costs for validating a BSAC program application.

Does the BSAC program apply to both U.S. and non-U.S. residents?

Yes.

What other Methods (Industry Best Practices) have you incorporated/referenced into the BSAC program?

We have incorporated the the 'Best of Breed' which includes elements from:

  • Data Modeling - Bachman, Chen & Codd
  • Event Process Modeling - Yourdon & DeMarco
  • Information Engineering - James Martin
  • Object Oriented Analysis - Rumbaugh & Booch
  • Use-Case Scenarios - Ivar Jacobson
  • Joint Application Design (JAD) - Tony Crawford
  • General Systems Theory - Gerry Weinberg
  • Data Warehousing - Inmon & Kimball

What is a Business Analyst?

Business Analysts are responsible for identifying the business needs of their clients and stakeholders to help determine solutions to business problems. The Business Analyst is responsible for requirements development and requirements management. Specifically, the Business Analyst elicits, analyzes, validates and documents business, organizational and/or operational requirements. Solutions are not predetermined by the Business Analyst, but are driven solely by the requirements of the business. Solutions often include a systems development component, but may also consist of process improvement or organizational change. The Business Analyst is a key facilitator within an organization, acting as a bridge between the client, stakeholders and the solution team.- IIBA definition

What is InQuestra's affiliation with IEEE?

Through a collaboration between the Institute of Electrical and Electronics Engineers (IEEE) and InQuestra Learning you can now further your education without compromising quality or convenience. As an IEEE member, you will receive a 10% reduction off the regular tuition rate if you enroll in any online or CDROM course or certificate program from InQuestra Learning. To receive the 10% discount you must:

  • be an IEEE Member at the time of enrollment
  • enroll in one of InQuestra’s special offers
  • order an offering available through this site

How many IEE CEUs do I earn when I complete the BSAC program?

You earn 8-CEUs upon successful completion of the Business Systems Analysis Certificate (BSAC) program.

The IEEE is an Authorized Provider of Continuing Education and Training through

The International Association for Continuing Education and Training (IACET). 

IACET CEU Provider #1255 

New York State CE Provider #100996

Florida Board PE Provider #EXP00015"

 

How does the BSAC program align with the IIBA Body of Knowledge?

 

As an IIBA member, do I receive a discount on the Business Systems Analysis Certificate (BSAC) program?

Yes, as an IIBA Endorsed Education Provider (E.E.P.) we are extending a 10% discount to all IIBA Members on all of the BSAC online and CDROM courses.

As an IEEE member, do I receive a discount on the Business Systems Analysis Certificate (BSAC) program?

Yes, through a special arrangement with IEEE we are extending a 10% discount to all IEEE Members on all of the BSAC online and CDROM courses.

As a Requirements Networking Group (RQNG) Member, do I receive a discount on the Business Systems Analysis Certificate (BSAC) program?

Yes. Through a collaboration between the Requirements Networking Group and InQuestra Learning you can now further your education without compromising quality or convenience. As a RQNG member, you will receive a 10% reduction off the regular tuition rate if you enroll in any online or CDROM course or certificate program from InQuestra Learning. To receive the 10% discount you must:

  • be a RQNG Member at the time of enrollment
  • enroll in one of InQuestra’s special offers
  • order an offering available through this site"

Project Managers

Are you a Project Management Institute (PMI) Registered Education Provider (R.E.P.)?

Yes, our PMI R.E.P. Provider ID is: 2267


Is this an Industry recognized certificate?

Yes, InQuestra Learning courses and the associated BSA Certificate is recognized by the International Institute of Business Analysis (IIBA). and by the Project Management Institute (PMI) as a Recognized Education Provider (R.E.P.).

How do I obtain my PMI PDU claim form?

Upon proof of successful completion of the BSAC program (refer to question "Can I become Certified?"), your claim form is provided automatically along with your Business Systems Analyst Certificate.

Are the PMI PDU's valid for both U.S. and non-U.S. residents?

Yes. InQuestra Learning is a "Global Provider".

If I am unable to complete the entire BSAC program can I still receive PMI PDU credits for the course(s) I've completed?

Yes. You will receive PMI PDU credits for partial completion of the BSAC program, however, you will not receive your Certificate indicating that you've completed the BSAC program.

How many PMI PDUs do I earn when I complete the BSAC program?

You earn 16 PDUs.

In addition to PDUs what other benefits are there to the Project Manager?

Building on one of the fundamental objectives of a Project Manager - to meet the needs of the projects' stakeholders, this program focuses on what you should and can do to be sure you understand their needs, requirements and expectations. Because the product description and requirements are at the core of the project's charter, scope and plan, you will learn practical tips, techniques and tricks-of-the-trade to interpret and validate requirements as a way to reduce scope-creep and manage expectations. These practical strategies and proven methods will ensure you initiate your project with clearly defined business requirements - and a strong charter.

 

Corporate Trainers

Can a company purchase a license to host the course curriculum on their own intranet?

Yes. All our courses, as well as our Learning Management System, are SCORM compliant. Contact a Sales Representative for further information and pricing.

Are there volume discounts?

Yes. Corporate customers can receive volume discounts as per the following table. Please Contact a Sales Representative for payment processing.

Tier Range
(Units)

CDROM(Single License) Web-Based
(2 year Access)
% Discount
(plus S&H Charges)
1 to 4 $ 399.99 NA 0%
5 to 9 $ 359.99 NA 10%
10 to 24 $ 339.99 NA 15%
25 to 49 $ 299.99 NA 25%
50 to 99 $ 266.39 $ 199.79 33%
100 or More $ 199.99 $ 149.99 50%

What kind of reports are available for Administrator review?

You, as the Administrator, can view/print reports at any time. These reports can be at the detailed or summary level listed by individual learner, or by specific course. At any time you can obtain a snap-shot of your student body.

Is there any Corporate 'branding' allowed (e.g. Corporate Logo)?

Yes, we can substitute your Corporate logo on each screen for a nominal customization fee (please Contact a Sales Representative for further information and pricing). This is one-time fee, however, it is only available on the web-based delivery platform (not the CDROM format).

If we buy a Corporate license, do we need to host the courses on our own servers/intra-net or do you provide hosting services?

Yes, we provide hosting services for a nominal customization fee (please Contact a Sales Representative for further information and pricing). In addition to your Corporate branding we can segregate your Corporate learners from everyone else. You will have a unique and secure organization code and password that's in addition to each learner's user-id and password.

Are you a member of ASTD/CSTD?

Yes. InQuestra Learning is a joint member of the American and Canadian Society for Training and Development.

General

How do I register for a Course?

It’s an easy 3-Step process. 

Step 1. Select your preferred e-learning format (either CBT or WBT). Select the two courses individual courses you wish to take, or select the complete series. 

Step 2. Enter your contact information. 

Step 3. Enter your credit card information through the secure payment form and you’re ready to go—immediately! 

 

How do I know your site is secure?

InQuestra Learning has been certified by VeriSign (as illustrated below). For more information, simply left-click on the VeriSign logo (insert logo) for confirmation.

Encrypted Data Transmission This Web site can secure your private information using a VeriSign SSL Certificate. Information exchanged with any address beginning with https is encrypted using SSL before transmission.
Identity Verified INQUESTRA, INC. has been verified as the owner or operator of the Web site located at www.inquestra.com. Official records confirm INQUESTRA, INC. as a valid business.

What are the costs associated with the Computer-Based Training (CBT) version?

Whether you are purchasing the entire library or a single course, other than the purchase cost there are NO additional costs for initialization, software licenses, maintenance or administration fee.
Note: If you are purchasing a CD-ROM, a shipping and handling charge will be added to your course as follows:

Single Course

$14.95  USD (United States and Canada)
$24.95 USD (International)

Complete Library

$24.95 USD (United States and Canada)
$49.95 USD (International)


Each CBT is licensed for perpetual and unlimited use for a single machine.

Is this Certificate recognized nationally/internationally?

Yes, InQuestra Learning courses and the associated BSA Certificate is recognized by the International Institute of Business Analysis (IIBA). and by the Project Management Institute (PMI) as a Recognized Education Provider (R.E.P.)

What is your return/refund policy?

All sales are final.

Is there any assistance provided for your courses?

Yes. Simply contact our support group at http://www.inquestra.com/service.htm and we will provide you with a response within 24 hours—worldwide support in English.


Does this certificate program conform to Industry Standards (e.g. IEEE, CMM/I)?


Yes. The BSAC program is completely consistent with IEEE standard 1233, standard 610.12, standard 830 and CMM/I SE Process Area 06.


What makes InQuestra's Business Analyst Certificate different?


The BSAC program is the only certificate you can obtain online specifically designed for the IT Business Analyst and those wanting to become effective BA's. This certificate program teaches the learner how to apply various analysis tools and techniques in a process that produces On-The-Job results, unlike other programs that simply cover concepts. Also, the BSAC program conforms to Industry Standards, others may not.


What models and techniques are covered?


Specific modeling techniques covered include, Context Diagramming, Scenario Definitions, Data Flow Diagramming, Business Activity/Use Case Modeling, Business Component Specification, Entity-Relationship Diagramming, Object Modeling, Multi-Dimensional Modeling & Meta-Data Definition (OLAP), Functional and Data Validation techniques, and many other. More importantly, the direct application of these various analytical models and techniques are presented in their proper context .You'll know exactly when and how to use each technique, not just the simple understanding of the concept.

Do you have a DUNS number?

Yes. Our DUNS number is 253686380.

Do you have a CAGE/NCAGE Code?

Yes. Our CAGE/NCAGE Code is L4479.

What is the minimum technical platform for WBT?

Pentium 166 or better 
32 MB or RAM of better 
Windows 95, 98, ME, 2000, NT4, XP
56K or better internet connection (preferably DSL+) 
800 X 600 Resolution, 16bit color 
Audio and Video playback capabilities - speakers, headphones. 
Version 4+ browsers. (Best viewed with Internet Explorer 5 or later.) 
Macromedia Flash 5.0 
Windows Media Player 7.0 (or 6.4 for WINNT) 
Adobe Acrobat for viewing and printing documents 

What is the minimum technical platform for CBT?

Pentium 166 or better 
32 MB or RAM of better 
Windows 95, 98, ME, 2000, NT4, XP
56K or better internet connection 
800 X 600 Resolution, 16bit color 
Audio and Video playback capabilities - speakers, headphones. 
Version 4+ browsers. (Best viewed with Internet Explorer 5 or later.) 
Macromedia Flash 5.0 
Adobe Acrobat for viewing and printing documents

If I purchase the BSAC program (Web-Based or CDROM), can more than one person participate?

Yes. The license agreement allows for more than one person to view the material, however, only the person registered for the BSAC program can obtain their Certificate (upon fulfilling the program requirements).

What are the accepted Methods of Payment?

Online, we accept VISA, Mastercard and PayPal. For multiple and offline purchases we accept money-orders and corporate checks, however, shipment/activation will only occur once the payment clears the Bank settlement process.

Is this eLearning SCORM compliant?

Yes. Both our courses and our Learning Management System (LMS) is SCORM compliant.

Is there a student discount for eLearning?

No, at the present time the only discounts are for multiple eLearning courses/BSAC programs (refer to 'volume discounts').

Are there any prerequisites to take any of the eLearning courses/BSAC program?

No.

Will I receive any written materials for the eLearning classes?

Yes. Simply refer to each course description in the catalog for the list of printable materials.

Will I be given a test at the end of each eLearning course to measure my level of competency?

Yes. Each course is divided into a set of modules. Each module has a test associated with it. In order to successfully complete a course all tests must be completed successfully by attain an 80% average. In addition, there are multiple opportunities to practice the concepts tested for in each course.

Can anyone take the Business Systems Analysis Certificate program?

Yes. This program is available for anyone who has an interest in the Business Analyst profession and wants to obtain a certificate attesting to it.

Is the BSAC program eligible for College credits (e.g. CEU's)?

Yes. You can earn "1.6" College Credits from programs taken through ITCAP, whose academic partners include:

  • Pima Community College,Tucson, Arizona
  • Arapahoe Community College, Denver, Colorado
  • Lake Superior College, Duluth, Minnesota
  • University of North Carolina Pembroke

Why choose InQuestra?

In addition to developing our own courseware, we search out the best courses based on the collective knowledge (over 200 years of IT) by our research staff. We continuously scrutinize industry courses to bring you the best courses at the best price. Whether, you are seeking a web-based course for yourself, or for your company, we can save you saving you time, money and aggravation.

  • Learn anytime, anyplace, at your convenience through the power of the Internet
  • Reduce Costs and Time requirements compared to traditional training
  • Access topics you need, when you need them. Play entire chapters, or selected specific topics.
  • Multimedia-rich content results in higher learning gains and retention rates than traditional training methods
  • Inexpensive compliment or replacement to SDLC training
  • Immediate feedback provides users with the topics for which they need refreshers
  • Assessment reports provide administrators with insight into individual progress and test scores.
  • All our courses (and the LMS) are SCORM compliant. 

What Makes Us Different?

InQuestra E-Learning courses:
  • Deliver proven instruction from industry experts
  • Supplement course material with full motion video segments
  • Contain hands-on labs
  • Use animated graphics for illustrations
  • Provide email support
  • Include study guides
  • Are interactive and self-paced learning
  • Provide rich use of audio
  • Focus on skills development, not just interactive textbooks
  • Are developed by skilled instructional designers

What is so Special about InQuestra Courses?

Everything about InQuestra courses reflects our commitment to providing learning that can be used; learning that works; learning that improves you. Our curriculum covers specialized analysis topics with concise 60-120 minute courses. Creative and engaging exercises and quizzes reinforce learning. Full audio and video components ensure a productive learning environment. And most of all, all the courses are based on proven techniques, skills and practices - chock full of valuable tips, guidelines, steps and tricks.

Does the Business Systems Analysis Certificate (BSAC) program run on the MAC platform?

The CD version does not run on this platform, however the online (WBT) version works.

 

 

 
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